Shiro Games

Shiro Games is an independent video game development studio based in Bordeaux, France. Our team is made of talented and passionate developers who strive for excellence and are brave enough to make bold decisions on a daily basis. We're always looking for more great people with good hearts, a will to take on any challenge and the ability to bring a new perspective that will make Shiro Games an even better studio.

Privacy Policy

By registering on the Website, the Launcher app, via Social logins, through Online Services, within the Game,or any forthcoming methods of data collection,but not limited to these means, on a computer, consoles, mobile phone or streaming services you agree to provide us with sincere and genuine information about you and you consent that your personal data may be disclosed to SHIRO GAMES SAS and its corporate affiliatesfor the purposes of collecting and processing your data in accordance with these Terms and Conditions.We will refer to this process as the “Registration Process”.

The age at which minors can create a SHIRO GAMES account or have access to some of our Services depends on the personal data protection laws of each country.

Customer data is subject to electronic data processing. Where applicable, SHIRO GAMES SAS may transmit personal data to the Supplier of Products and Services purchased by the Customer, service partners or joint venture companies, some of whichmay also be outside the European Economic Area, including USA, subject to appropriate security measures and legal provisions.

Thus, without prior notice, SHIRO GAMES SAS may store and use your personal information, provide your personal information to SHIRO GAMES SAS affiliates or third parties, its affiliates or its third parties for the purpose of:

  • order processing, including processing your online payment and informing you of the status of your order;
  • charging and delivering for the ordered Products;
  • helping secure and improving the security of your order and transactions (for example by applying anti-fraud filters);
  • registering your purchase with the Supplier (for warranty, technical support, or other purposes);
  • the putting through tocustomer service and technical support;
  • informing you about Product upgrades, special offers, other products, services and information (including third parties), market research, newsletter, or survey and evaluation fill-in (in the case, you opted to receive these communications);
  • improving the usability of the Registration Process
  • providing you with access to restricted areas
  • complying with legal requirements;
  • implementing the terms and conditions, including the investigation of potential violations;

And for otherlawful purposes.

Certain data, such as the types of services used and the number of users we receive each day, may be used by SHIRO GAMES SAS for statistical, marketing, promotional or other lawful purposes. This kind of information is collected in aggregated or statistical form, without identifying users individually.

If you have expressly accepted it during the Registration Process, we may transmi t your data to our business partners for information and prospecting purposes. If you accept, SHIRO GAMES SAS and its partners may send you information in the context of specific and ad hoc promotional campaigns or newsletters. These partners are specially chosen by SHIRO GAMES SAS and are recognized for the quality of their products and services.

You may request to no longer receive emails from us for marketing purposes at any time by clicking on the link provided and inserted at the bottom of each email that we or any of our partners will address you.

This data is securely stored in SHIRO GAMES SAS’s information system.

SHIRO GAMES SAS may communicate this data only as evidence or as part of a sales report to its partners. Where applicable when a partner is located outside the European Union, you agree that your data will be transmitted in the country of residence of that partner.

You may withdraw your consent for SHIRO GAMES SAS to use, store, transfer, disclose or otherwise process your information at any time by providing SHIRO GAMES SAS with reasonable prior notice via dpo@shirogames.com. SHIRO GAMES SAS will then inform third partiesof your decisionif necessary.

The completeness of the treatments of your data are preserved in a register and were the object of a declaration with theCommission Nationale de l’Informatique et des Libertés (“CNIL”) under number 1633502.

SHIRO GAMES SAS also appoints a Personal Data Protection Officer (“DPO”). Our DPO can be contacted at the following email address: dpo@shirogames.com

The Customer’s data are kept as long as his account is active as well as for a period of three months from the date of closing.

The data is then archived and returned exclusively in the context of litigation, during the period of the legal prescription.

The Customer has a right to access, modify, rectify, erase and, where applicable, to portability of his personal data.

The right of access, modification, correction and deletion provided for in the preceding paragraph is exercised by either contacting the SHIRO GAMES SAS’s customer service at the following email address: dpo@shirogames.com

If need be, the Customer is informed of his right to define guidelines for the storage, erasure and communication of his personaldata after his death.

The Customer also has a right to portability on its data that has been processed using automated processes.

The Customer expressly acknowledges that once he has shared content to a social network, an application or a third-party Internet site, SHIRO GAMES SAS is no longer responsible for the performance of its right to erase on these sites. If needed, the Customer should contact the publishers of the applications through which it shared the content in order to exercise its rights.

In case of difficulty related to the management of his personal data, the Customer has the right to lodge a complaint with the CNIL or with any other competent supervisory authority.

Cookies may be automatically installed on the browser software when accessing this Website. A cookie is an element that does not identify the visitor but is used to record information about its navigation. The browser settings may be used to refuse cookies according to the procedure described in the “Internet Option” tab of the browser.

We draw your attention to the fact that SHIRO GAMES SAS exclusively delegates the online store operations for dematerialized sales accessible from the Website to NEXWAY. You should refer to the general provisions of the merchant of Products for information on their personal data policy.